About Us
Founded in 1999, FAIR PRICE Group entered the market to provide affordable and practical furniture, appliances, and electronics. Driven by the belief that everyone deserves a beautiful home, the company focuses on offering quality, modern furniture that enhances lifestyles. Beyond retail, FAIR PRICE supports employment and entrepreneurship through innovation and collaboration. With 100 stores, 11 warehouses, and two manufacturing sites, FAIR PRICE Heathway Centre offers furniture, appliances, and electronics. Its success lies in a principle-driven, entrepreneurial approach known as "The Fair Price Way."
Closed Now - Opens at 9:00 AM
Operating Times
Monday Public Holiday
9:00 AM | 6:00 PM
Tuesday Public Holiday
9:00 AM | 6:00 PM
Wednesday Public Holiday
9:00 AM | 6:00 PM
Thursday Public Holiday
9:00 AM | 6:00 PM
Friday Public Holiday
9:00 AM | 6:00 PM
Saturday Public Holiday
9:00 AM | 2:30 PM
Sunday Public Holiday
9:00 AM | 1:00 PM
Monday Public Holiday
9:00 AM | 6:00 PMTuesday Public Holiday
9:00 AM | 6:00 PMWednesday Public Holiday
9:00 AM | 6:00 PMThursday Public Holiday
9:00 AM | 6:00 PMFriday Public Holiday
9:00 AM | 6:00 PMSaturday Public Holiday
9:00 AM | 2:30 PMSunday Public Holiday
9:00 AM | 1:00 PMFrequently Asked Questions
Visit https://localpages.fairprice.co.za/ for your closest store details, trading hours and contact information.
Not at all, FAIR PRICE will take care of delivering your purchases safely and at a fair fee. Benefits of using FAIR PRICE Delivery:
• Furniture and appliances if not transported correctly can be damaged whilst in transit, leaving you out of pocket and with damaged products. FAIR PRICE together with its trained driver partner network takes away the risk and the hassle.
• Hijacking and looting are unfortunate realities that we all face. With FAIR PRICE Delivery Partners you can rest assured that the risk will only pass onto you once the item is successfully delivered to you.
Not at this stage, but watch this space for click and collect coming soon.
We have many easy payment options to choose from i.e. Cash, Debit Card, Credit Card, EFT, RCS and Layby.
No, we do however accept RCS cards at all of our stores. We also offer an affordable, no risk no obligation Layby facility with a minimum of R50 deposit, 12 months to pay, 0 interest, 0 admin / cancellation fees.
Yes you may, however your final layby payment must be made at the store closest to your delivery address as the delivery fee will be calculated from that store to your address.
Yes, provided the delivery address falls within the following provinces, Gauteng, North West, Free State, Mpumalanga, Limpopo
Yes, shopping online with FAIR PRICE is super safe, we have partnered with Peach Payments, a market leader and one of SA's most trusted payment gateways, to ensure a smooth, quick and safe checkout experience. Peach Payments is PCI DSS Level 1 certified.
Online
Ozow Secure Instant EFT
Capitec Pay
1Voucher
Card
In-store
Cash
Debit & Credit Card
Layby
Credit
Here are 4 quick tips to ensure a successful checkout.
Check that your card details on the payment screen match the actual card (Double check Name on Card, Card number, CVV number & Expiry Date).
Check that you are setup with your bank for Online Shopping (This can be done via the settings on your Banking App or contact your nearest bank).
Check that your online banking limit is enough to cover your purchase (This can be done via the settings on your Banking App or contact your nearest bank)
Check that you've received either an in-app notification that needs to be approved or an SMS containing an OTP (One Time Pin) sent from your bank to the cell number registered on your banking profile.
Laybys are currently offered only through our retail stores and will be made available online soon.
Opening a layby at any of our stores is quick and easy. All you need is your ID and a minimum of R50 deposit. You have up to 12 months to pay. You have the flexibility to choose when and how much to pay within the 12 month period.
Our laybys are interest free and there are no additional admin charges.
On the product page the stock availability is displayed either as 'in-stock' or 'out of stock' with our upstream supplier. This will show above your Suburb after selecting it.
When an item runs out of stock, you are still able to pre-order it, simply by adding it to the cart and checking out as normal. Your order will be placed on backorder ensuring that the stock and original price is reserved.
Pre-orders are paid for at check out
Yes, you can check-out a cart consisting of a mix of pre-ordered items and in-stock items
Pre-ordered items take anything between 7 to 21 working days to be delivered
FAIR PRICE Driver center to provide a delivery fee rate card
We will always do our best for 3-5 business days for delivery to take place, for which the cut off is 12pm on the trading day of purchase.
You can choose the Delivery Date but not the time. Delivery will take place 2 days post purchase and 21 days for Pre Order products.
We do not deliver outside of SA borders currently.
Once an order is paid for and confirmed, changes to the delivery address will not be possible. The order would need to be cancelled and replaced with a new order. This will result in delays with your delivery.
If you have relocated and would like to change the delivery address on your profile to your new address, please click the following link.
To ensure delivery costs are kept to a minimum, we normally wait until all your items are in stock before delivering them to you all at once. Should the out of stock items not be available after the time frame provided we will gladly deliver the in-stock items. If you are unable to wait and would like to receive the in-stock items urgently click on the link below to request a split delivery.
We deliver on Saturdays and on some public holidays
Delivery times are Mon to Fri 08:00 to 20:00. Sat 08:00 to 14:00
The driver will produce a proof of delivery which must be signed.
Yes, provided the person is not a minor has your permission and is able to produce an original proof of purchase which contains the proof of delivery QR Code. Fair Price accepts no responsibility for any losses or damages caused as a result of a 3rd party accepting delivery on your behalf.
The Driver partner will have a FAIR PRICE branded tablet which contains your order information as well as a Proof of Delivery Sheet.
Yes on the invoice you will find a delivery QR code which must be presented to the driver ONLY after you have inspected the items for package tempering and visible signs of damage to the actual product. You have the right to reject the delivery if you are not completely satisfied.
No, as your delivery fee would’ve already been paid with your order.
Please complete the form below in full and a consultant will be in contact with you to assist in resolving the problem.
https://fairprice.co.za/contact
If the furniture item/s needs to be carried above ground floor level of which the maximum being 5 floors, you must liaise with the couriers to do so and sign proof of receipt/delivery prior to item/s being delivered to requested floor.
The courier will counter-sign as acceptance of the customer’s request to carry the items above ground floor. Fair Price and the couriers will not be held responsible for any damages or losses suffered
Please complete the form below and we will contact you soon.
https://fairprice.co.za/contact
Please complete the form below and we will contact you soon.
https://fairprice.co.za/contact
Some items depending on their size will be delivered to you either fully or partially assembled. To avoid damage whilst being transported some items like Lounge Suites, certain Appliances and some wardrobes, kitchen units and TV stands, do not have the legs and or handles attached. These can be attached very easily using a screwdriver.
Should you be unsure of how or where to attach the handles or legs, you’re welcome to complete the short form below and a consultant will be in contact with you shortly thereafter.
Bigger furniture items like wardrobes and kitchen units are delivered in flat pack and in boxes. These items will need to be assembled by a trained furniture technician supplied by FAIR PRICE at no extra cost to you.
Smaller furniture items like TV Stands and Pedestals are delivered in flat pack boxes and are very simple to assemble by your-self. Should you require any telephonic assistance with the assembly please click on the link below complete the form and we will have a consultant contact you shortly.
On the products description page
On the product listing page just before checking out, you will see the assembly type.
Should you require any telephonic assistance with the assembly please click on the link below complete the form and we will have a consultant contact you shortly.
Should you require any telephonic assistance with the assembly please click on the link below complete the form and we will have a consultant contact you shortly.
Not at all, the assembly cost to the assembler is covered by FAIR PRICE
Furniture
Appliances & Electronics
