I had a really good overall experience with Fairprice Wynberg. A special shout-out to their manager, Johanna — she was extremely friendly, helpful, and professional. She never once failed to take my calls or respond to messages, and went out of her way to assist my courier by arranging the invoice and directing them properly to the warehouse. Her customer service really stood out and made the whole process much smoother. The only downside was that while Johanna always answered calls and messages, the phone carriers very rarely picked up or replied. It would be great if calls and messages were handled more consistently across the team. I also think Fairprice Wynberg could potentially offer a better solution for business-to-consumer businesses, like an account / etc. as not all businesses have their own drivers to go back and forth for invoicing and pickup, even though I do understand the seriousness of needing a physical invoice for collection due to scam issues and copied documents, and I appreciate the precautions they take. Overall, still a great experience thanks

Good to be there looking directly to the Sandton city 👌

So accurate never got lost

I bought a bed with them, they said the unit would be delivered the next day, after going there and the unit was still not delivered, the guy helping we offered that i take the one in the shop and he will replace it with mine, so even after they made a mistake, they corrected it immediately. they might have delays on their products, but they compensate for issues they have caused. will definitely buy again. i have no complain about the manager, she was more than friendly with me and answered immediately when i asked for her, , 5 stars !

I'm giving these 5stars to MLISA The sales person in FAIRPRICE ALEX MALL.. I stay in JOHANNESBURG TOWN but I only buy at ALEX MALL always because of MLISA service I encourage all sellers in FAIRPRICE to be exactly like Mlisa in ALEX MALL with service That guy stands for his shop faults and also stand with the client too and make sure the client is happy in every complaint. Give THE SALES PERSON (MLISA) a chance, MLISA DOES WORK WITH EFFORT TO PUT A SMILE ON A CUSTOMER.. HIS SERVICE IS AND HAS BEEN EXCELLENT. I will encourage people who buy at ALEX MALL to ask for MLISA for a service, you will never go wrong, for any problem he will handle your issue well and make sure you are helped.. FAIRPRICE MLISA must be a manager who handle customer complaints well, he gives clients hope, he follow up and he works well in that position. Give him a chance.. he will save your shop from all this movie.